You have done the procedure a million times and it always worked. Your SOP is lying in front of you and you followed it to the letter. It still does not work. You cannot go on repeating it if it does not work, since you need it working by yesterday.
kGen can help you within the scope of our knowledge. We even promise not to charge you if our advice does not help you.
However, kGen is not the only source for help. Look in the archives of the COMPMED or the Tg-list email lists. See the links below for registration and requirements. After you have become a member you can ask the lists for help.
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